Privacy Policy
This page explains our privacy policy and some of the security around the use and collection of any personal or business information we collect from you. By providing us with such information, you consent to our processing this in accordance with the terms of this policy
2. Access to your personal information
3. FAQs about your privacy when using our online services
4. The small print
1. How we will use your data
We are committed to maintaining your privacy. We will use the information you provide, including sharing your information with product underwriters, group companies and service providers, for the purposes of: (i) processing quotes; (ii) administering the policy and claims handling; (iii) credit scoring and payment validations and processing, including relaying information to Brighter Business Limited finance associates; (iv) market research where information has been specifically provided for this purpose; and (v) keeping customers informed of renewals, policy changes and other issues specific to their policy.
Customers who have indicated that they wish to receive marketing emails from us will be kept informed of new products and services offered by Brighter Business.
We will not pass your details on to any third party, unless you give us permission to do so, or we are required to do so by law.
Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We abide all relevant data protection legislation when dealing with your personal information and all personal information is kept in a secure environment and SSL encryption is used on the site to further protect your privacy. Brighter Business Limited is a registered data controller under the Data Protection Act.
2. Access to your personal information
You have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. We are entitled to charge a £10 administration fee for information requests.
Please address requests to
The Data Protection Officer,
Brighter Business, 30 Worthing Road,
Horsham, RH12 1SL
(Email: david.parker@brighterbusiness.com)
3. FAQs about your privacy when using our online services
Q: What information do you collect automatically about website visitors, and how do you use it?
Our website, like almost all other websites, stores basic information about its visitors in log files.
The information includes:
- the date and time of visits
- which pages were visited
- the addresses of websites which link to us
- what kind of web browsers our visitors use
- our visitors' IP addresses (the unique numbers computers are assigned for using the Internet)
We use this information to work out which are the most popular parts of our website and to help us improve our navigation, content and services.
Log files don't contain any personal information and aren't used to track the way in which individuals use our website.
Q: Do you ask for any personal information, and how do you use it?
We will ask you for personal or business information when you fill out online quote forms, feedback, call-back, subscription requests (such as newsletters and email alerts) or other forms on our site. The information we collect will only be used to provide you with the services detailed.
When you fill out an online form, we may take the opportunity to ask you whether we can use that information to contact you about updates to our web site or to send you marketing information from us or our business partners. We may also ask whether we can share the information confidentially with our marketing agency so that we can improve our marketing.
Q: What about information collected when I use the Brighter Business e-commerce site?
Information collected on our e-commerce site is encrypted using SSL technology and we use a payment service provider that is PCI DSS compliant.
You can save quotes in the secure environment to return to later, but these can only be accessed from a link in an email sent to you after you save the information.
As a security measure if your session is timed out for any reason you, or anyone subsequently using the same computer, will not be able to access the previously input data. This can be inconvenient but it is for your security.
Q: What happens when I leave brighterbusiness.co.uk to visit another web site?
If you follow a link from our website to another website, the owners of that website will be able to see that you came from the Brighter Business site but no other information - for example, the contents of your Brighter Business cookie - will be passed to that website.
Q: Does Brighter Business use cookies?
We use cookies to improve your experience of our website:
- To remember any personal settings you may have chosen for our site
- To remember information that you have typed into a form - this is to save you time if you need to fill the form in again. This information is only stored on your own machine and isn't sent to us until you submit the form
We never use cookies to track your Internet usage.
Our website will still work if you refuse its cookie (see 'Can cookies be removed from my computer' below). We only use cookies to make the website more convenient to use.
Q: What is a cookie?
A cookie is a small text file sent from a website when you visit it. Cookies are stored on your computer's hard drive. When you revisit the website, it uses the information in the cookie to, for example, fill in a form or set a personal preference such as a language option.
- Find out more about cookies from aboutcookies.org
Q: Can cookies be removed from my computer?
Yes, but how you do it depends on what browser you use.
- Find out how to delete cookies from your computer from aboutcookies.org
You can set your browser so that it doesn't store cookies, or so that it will only accept certain cookies.
- How to control cookies from aboutcookies.org
4. The small print
We reserve the right to change this privacy and security policy at any time with or without prior notice. By using our web site you agree to this privacy and security policy.
